They sent me PDF copies of tickets which looked like they were not going to work. First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Every call gets a different response. They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. It was for 363.00 which is a lot of money to be out of at this time.My invoice # is 1233461, Debbie Lassiter. What are Email Delivery and Instant Download tickets? For example, look at our Bank of America Customer Service page. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service. WebEstablished in 2010 and located in South Korea, TMON is an e-commerce platform selling various different retail styles. I will never EVER purchase tickets from these people again. The language had been changed after the virus affected the concert venues. If there are any other questions there is a FAQ section on Ticket Monster. Ask us a question! Earlier in the day while at work I was able to do it. Unfortunately, I am scheduled to work on both of those days (and I work at a hospital, so missing work is not really an option with the nationwide staff shortages). Email this Business. Covid 19 caused my event to be cancled and this place gives me a credit for a event not my money back im laid off and would like my money back but they will not give me my money. So far, I still have neither, and this company has not done anything to fix the problem. Date of experience: August 07, 2020. I was not able to identify the specific events due to the limited information on the statement and online. We may not quite have as much of this available for TicketMonster customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. How do I register for a Verified Fan event? Thank you ticket monster. WebProvide your ticket information, including section, row, seat number and corresponding barcode. What a waste of money!If anyone who can help is reading this, my CARE report # is CARE-5995675. 2023 Trustpilot, Inc. All rights reserved. Look at all of these reviews 95+%% call these people Shysters! When I got there I was sitting in the nosebleed section on the 50-yard line. How do I determine the seat numbers for a ticket listing? You should see that refund shortly. That is there problem not mine. I felt mislead on the phone thinking this was an upgrade. Of course Cinemark saying they cannot handle this issue because it is sales by Ticket Monster. Tickets for frozen Broadway my daughters birthday present. Refunds will be up to the venue or Rolling Stones organization. I thought I was purchasing tickets from the St. James Theater Box office, but instead of taking me to Ticket Master, a company that I never had any issues buying tickets from, I ended up on Ticket Monster. button. As the tennis was for the start of a longer journey, continuing to Nova Scotia and else we were not able to use the second date for tennis- as there were no spectators allowed, Germany did not allow to travel to USA. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. So, IF they do cancel, I expect Ticket Monster to contact me via email with the procedure on how it will go. I never received a ticket from them, nothing at all. Please include a phone number for quicker contact. WebTicketMonster Phone Number +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. It is almost impossible to get help from a customer representative at TM. How about extend the expiration? Join the 631 people who've already contributed. We definitely would need to check if the show is cancelled or if is postponed. I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. On October 3rd, 3 days before the game, I contacted help service via e-mail and asked about the delivery status of the tickets, because we didnt receive them. And I was told that I could not get a refund, all sales are final. What a rip off!!! Under Event name, type U2. I purchased 2 tickets to the Broadway show Frozen. They say they will arrive, electronically, 1-2 weeks before the show but when I didnt have them 3 days in advance I reached out and they were not helpful. The email confirmation states that the tickets will arrive 1-2 weeks before the event. I did not realize I was purchasing from a third party agent before they were on sale to the general public. I purchased 2 Halsey tickets for $300+ before the pandemic and as soon as the shutdown happened I requested a refund but Ticket Monster would not give me my money back as the concert was postponed by a YEAR. WebPlease contact the Ticket Office at (414) 227-0511 prior to arrival to confirm tickets are available for pickup. Submit your form. You have a 50/50 chance of ever getting your tickets. Theyre available on a first come, first served basis. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. I cant get my tickets and I cant get a refund. We are waiting on all NHL teams to respond to all refund requests. Please resolve my issue. This was when I called them after having numerous of my emails ignored. Home > Submit ticket. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). We are the world in the second wave of Covid, I am sure this show was cancelled. Under the Please select a topic section, select Verified Fan. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. I appreciate the thoroughness of the three reps that contacted me on a Sunday! Consumers complaining about I didnt know it was a ticket broker until they sent the email with the link to the tickets. Tried to get a refund but they said all sales are final. Enter the deposit amounts in the boxes. They were non refundable tickets. Thanks! I bought 4 tickets to Hamilton in Chicago twice and got zero tickets at all. Gain trust and grow your business with customer reviews. I have contacted the Parmount and WILCO Headquarters for help. Your experience matters. > the official ticket provider for ESPN,
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Best Ticket Sites , As a buyer, you can purchase tickets from just about any country around the world, and, Credit and debit card payment options are available with a, good for concerts, broadway shows, and sports tickets, We have tested ScoreBig.com and got positive feedback overall from other, get 10% off ScoreBig w/ coupon code (welcome10) on your first order, We did compare TicketMonster vs StubHub because some might ask, whats the real difference, and, for the best deal compare each site below, > only site to allow you to pick the exact seats, > 100% verified for authenticity by TicketMaster, > biggest selection of tickets for most events, TicketMonster Support: 1-866-217-4777 or service@ticketmonster.com. Please provide us an order number to see if the show is cancelled or postponed. The man i spoke to said that to allow 45 days to process the refund, but here i am, 90 days later still will with no contact from TicketMonster and No refund. Under Event name, type U2. Heres our top 2 ticket sites we like and use. They charged my credit card immediately, but the confirmation email said the e-ticket would be delivered on July 19. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange. Please don't use this service they are stealing people's money! I will make sure to avoid ever getting tickets from Ticketmonster again. If you purchase a ticket and can't attend, you can list your ticket for sale at the price you paid on our Face Value Ticket Exchange starting this spring. The Ticket Monster Advantage is that the price you see, is the price you pay. Never any problems. Well my flight leaves in 4 hours and I still don't have the tickets. You may contact us directly by email at mscustomerrelations@feldinc.com, by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. Tip for consumers:Don't use it - Look elsewhere. Still NOTHING! It is a scam. I searched and could not find info for your company until now! Find tickets. Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. Give me my refund ! They have admitted to me multiple times on the phone that they know I didn't get my tickets and they never sent them. My child is extremely disappointed because we will not be seeing the show. NO TICKETS. Username (Email) Password. I will NEVER EVER use this site again and I recommend Buyer Beware. We appreciate your positive feedback and we are glad you enjoyed the game. How to manage your tickets. WebHelper tag. Dont waste your time and money. Ticketmaster estimates that 20-30% of the tickets it puts on sale for popular artists are improperly diverted to the secondary market by bots. E tickets always delivered. Not only you have to wait to receive your tickets until 48 hours before the event. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. You should see this in 3 to 5 business days. Resale. I will write an equally disappointed review but I feel it won't need to happen! List of Broadway Show Tickets from Ticketmaster. Telephone Ordering tickets: 0900-3001250 (60 cpm) Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered. l need help with another issue. Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. I ordered through AAA. They are General Admission Tickets and they are telling me they have 1 hour before the show to get the tickets delivered or I will get a refund! They only answer with standard mails (Always the same answer) and they dont answer to any of my concrete questions. His name was Brandon. We have tested ScoreBig.com and got positive feedback overall from otherScoreBig reviews. Your experience matters. I hate dealing with Ticket Monster on any level. Every customer service rep lies to you. Average of 94 Customer Reviews. I purchased four tickets from Ticket Monster. Bought tickets for a Yankees game last year and for a while they were communicating with updated info and kept saying that they would respond within 15 days. Find out who the primary ticket seller is for the event of inquiry and purchase from them! WebTicket Monster has 1 current employee profile, CTO George Hodgson. They were obstructed view! We're here to help! Went to box office 1 hour away and they said nothing they can do because its a third party. WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Very disappointing. Reset password. Rescheduled concert is in two weeks. Shipping is always free and there are no surprise fees attached to purchases. Overview Reviews About. Web29. No. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement I ordered the tickets from them and 4 days before the game they call to tell me there was a problem with the seating and upgraded me. i get no feedback from ticketmonster, only memberdeals. Now I'm out $700. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Placed an order (#19479128) for Disney World in early Jan. To learn more about the U2.com subscriber presale, VIP and hotel packages please visit, https://u2.ticketmaster.com/ and https://blog.ticketmaster.com/u2/. A week prior I called multiple times and spoke to 8 or 10 reps/supervisors all telling me I would receive the tickets via email the day before the show. Im clearly being robbed, if anyone had this experience can you tell me what did you do to solve it? You can trust Ticket Monster though! You should definitely hear something from us in 3 to 5 business days. NO the order is passed on to Ticket Monster. My only complaint was that I had to pay more than face value for my tickets. Select the dropdown to the top right of your screen, and select ' My Tickets '. When I spoke with them the following day they said the tickets would be sent Fedex to my house and they would arrive before my flight left for NY. Worsest agency ever- completely unreliable. I was sent the tickets a week later as I was expected and was way before the show. Saturday 12:00 AMSat. How can a company like AAA do business with them. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." Fine I will call and dispute the charges on my credit card. Contact Us. I got to the venue and I was relived that the tickets worked! > mobile ticket delivery within minutes I JUST WANT MY MONEY BACK! Claim your listing for free to respond to reviews, update your profile and manage your listing. Need help with an existing order in your Ticketmaster account? Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is excellent. I contacted Ticket Monster and we worked it all out. Tickets are available for events across the United States and Canada, and they are sourced from trustworthy sellers. 2. To get the sales agent say representative at any time to the automated telephone prompter system. WebContact us If there are any queries regarding your order or our services, please feel welcome to contact us by using the following form. > 100% verified for authenticity by TicketMaster, Vivid Seats To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. We will facilitate the transfer to a Buyer, if and when, your tickets sell. WebVisit ticketmonsterperks.com Popular pages to visit on ticketmonsterperks.com TicketsatWork TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more. Well, the website claims dont worry tickets will be sent one to two weeks prior to the event. Received our tickets today for One Direction in Orlando for next week. The NHL will be providing news about their games shortly. > biggest selection of tickets for most events i don't have my tickets. TicketMonster is associated with terms like private, marketplace, b2c, internet by their customers and industry analysts. I paid an exorbitant amount for what I thought were decent seats. Does nothing to try to keep a customer. No service might be worse. I have a technical question If you're already a customer, the fastest way to get help is through our support ticketing system. The TicketMonster review reveals that this site is a reputable company that is dependable and delivers fast. I reached and inquired about the refund policy since the concert was obviously not happening. Click here to share your Ticket Monster review below. Finally they said that they would refund my money and it would take 30 days, its been about 45 days no money yet! Presales, Verified fans, Payments details. Ticket Monsters top priority is your safety and experience shopping. I found two separate listings for tickets in the same section and row. We use dedicated people and clever technology to safeguard our platform. If you call one of these numbers you can get a live agent if you indicate the city of the performance and then you keep stating I dont know to every question until it drops you into live agent. WebIf you purchased Monster Jam merchandise at a live event or through the Monster Jam Superstore, please contact us at Feld Entertainment Consumer Products toll-free at (866) How will I get my tickets if the event is too soon for them to ship? NEVER EVER user these people. The site now seems closed, no way to click on any part of it, just a form to be filled. So that time I purchased tickets from my credit card again. Web308-310 Raymond St, Sale Mon-Fri 8am-5:30pm, Sat-Sun 8am-1:30pm Lovell's Newsagency 246 Wyndham St, Shepparton Mon-Sat 9am-5pm, Closed Sundays & Public Holidays We bought tickets in February 2020, for th price of 827,95 and- couldnt travel, because of corona. Rocketreach finds email, phone & social media for 450M+ professionals. They told me they had no idea when the tickets would be mailed and I needed to call back the next day to find out when they would be shipped out. We appreciate the opportunity to speak. WebFrom your My Account, you can manage your tickets, preferences, and contact Fan Support on existing orders. These people are thieves. No guarantee we will even get them. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I dont know what to do anymore because Im getting nowhere. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. Ticket Monster Reviews 633 Poor. As we got to 3 days before the game, we contacted customer service for a more exact time we could expect to get the tickets. Why is there a delivery fee I was told via e-mail by a rep that I should no longer reach out to them about a refund as it floods their system. Click the Verify Now button in the alert under WebBoth stations are around a 5-10 minute walk away from the designated concert entrances to Windsor Castle. I thought I was buying tickets for Hamilton from the theater box office but it was Ticket Monster instead. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. Learn More. Ticketmaster provides an online chat but it is only available for previous ticket orders. I did not realize I was purchasing from a third party agent before they were on sale to the general public. Would not cancel sale after I immediately realized the deception. I then asked for a discount, and again nothing. I emailed and they assured me the tickets were valid. Of course my trip was cancelled in April because of all the Covid-19 shutdowns. Or take a look at our CenturyLink Customer Service page. After 10 phone calls, and no tickets 16 hours before the game, we didn't go. WebTicketmaster Customer Service. WebContact us via Facebook or Twitter. I purchased were wrong on delivery. I called on July 19 and was told that the vendor has until close of business 3 AM to deliver it, then was told it could be as late as an hour before the concerts scheduled start time. Bookingnumber #1229718. But until the events are cancelled officially, I will hold onto the emails, tickets and contact information! We are a 3rd party and once the seller is refunded for the ticket from the NHL then you will be reimbursed as well. (833) 769-3955. Complete fraud Address 100 West Reno, Oklahoma City, OK 73102 Event Schedule (28) Add-Ons Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Apr 30 Sun 8:00pm The Kid LAROI: Bleed For You Hip-Hop/Rap See Tickets May 5 Fri 7:00pm Brooks & Dunn: REBOOT Tour 2023 Country See Tickets May 6 Sat 8:00pm How many stars would you give Ticket Monster? The confirmation email came through, no problem. i need my tickets. WebFargodome Tickets Address 1800 N University Drive, Fargo, ND 58102 Event Schedule (9) Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Aug 11 Fri 5:45pm Def Leppard & Mtley Cre: The World Tour Rock See Tickets Aug 19 Sat 6:30pm P!NK: Summer Carnival 2023 Rock See Tickets Sep 9 TBA Here are 8 tips for writing great reviews. There is only one way to contact TicketMonster, shown above. All tickets and orders associated with your account will show here. Two weeks prior to concert I am told that five of my tickets are no longer available and they gave me seats behind the stage. I called AAA and they politely said they don't handle the tickets I have to call ticket monster. What the heck. How to get help. We waited at the venue, together with other people who experienced the same.. You can't trust Ticket Monster! I had tickets for New York Knicks vs Charlotte hornets on 17th March (order number 1223510). Another bill would Their representative on phone was no help. 2. I have called the company, emailed the company, and placed inquiries (as instructed by the people Ive spoken to on the phone) multiple times, only to receive emails every 3 days for 1-2 months telling me that my issue has not be resolved. Ticket Monster appreciates the opportunity to respond. I will not be using them again. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. Get 5 free searches. The supervisor doesnt know what customer service is. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. Overall, my experience with TicketMonster was good. Ill never book a vacation through AAA again because of them. The wait times for an agent are typically in less than 10 minutes. I tracked my email and found that I purchase from Ticket monster so I email them and they asked me to call their customer service. Customer support phone line does nothing and email rep gave me an abrupt No refunds will be offered with no additional information. At this phone number, customers can purchase tickets over the phone with a live sales agent. If you have tickets with us you can contact us directly from your order. To create an account, follow these steps: 1. Heck either I or Buffet may not even be alive then. If the show is postponed then the broker might not be able to obtain a refund. We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. This is one of the worst companies that I have ever dealt with. Thanks. WHAT A SCAM!!! Have questions about Ticketmaster Verified Fan? Our Top 3 Ticket Alternative Sites Today For Job Seekers; Browse Jobs; For Employers; Find Candidates; Post a Job; Resume Search We did compare TicketMonster vs StubHub because some might ask, whats the real difference, and is StubHub legit and reliable? Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. Their website is currently unusable and asks you to fill out information to get contacted. I do NOT recommend using Ticket Monster. If the show is cancelled then you will definitely see a refund as well. We investigated this issue with the broker and apologize the tickets did not get you. When I have been trying to get refund fromTicket Monster for tickets last January 11, 2020. Remember me. I really like that there are no hidden fees and they have tickets for just about everything. ( read ..postponed) and they will not give any refund for the tickets. Our tickets have arrived in the mail and we are now ready for our event next week. WebContact Us Contact Us For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. I have been sending email after email with a delay in response, or they never respond back. Ill avoid them at all costs going forward and will tell anyone who will listen about what a horrible company this is . TicketsatWork 1. Even though these tickets come from trusted sellers and brokers we can always reach out if needed. When I called to inquire, Ticket Monster told me that they were a final sale and nothing could be done. I cant wait! We did look at your order and you will be seeing a refund soon. DO NOT WORK WITH THEM. They can't even face the music when that's all I wanted in the first place. Partly this is my fault for not being more careful but this no refund policy is BS. Clients visiting the site can search through a large variety of tickets available for sporting events, for the NFL, MLB, NBA, NHL, college football, theaters, and concerts. My Tickets. Find out how we combat fake reviews. Never rece3ived tickets. A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. I paid an exorbitant amount for what I thought were decent seats. WebContacting Ticketmaster - by phone or otherwise. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. We appreciate the opportunity to speak. I immediately requested a refund and was ignored. As a regular consumer you have no rights. WebPhone Number 866-217-4777 Ticket Monster develops an online portal for booking tickets in sport, concert, and theater events. I paid for a August 2020 concert which was postponed because of Covid . As a result, of the venue change and ticket issue we processed a full refund back to your card on file. I was kicked out several times, but finally succeded and talked about 25 minutes with a team member. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. Or take a look at our CenturyLink Customer Service page. In This Article. Their customer service is beyond bad and is frustrating trying to connect and receive a solid response in regards to a refund.They said I would be getting my money back in 30-45 days. We appreciate the opportunity to speak. We were traveling from MN to Florida. Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services We appreciate the opportunity to speak. Nba ticket for March 29th That was 5 days ago. Don't waste your time. I reached out to them and they say they have to wait to see if the venue to see if they have issued refunds. | Read 21-40 Reviews out of 465 90 days later still will with no contact from TicketMonster and No refund. WebI sent an email to Trip Monster and no response. I have an account and need help with an order. As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. The calls to USA cost over 25. However, I could give them away because my name is not on them.really? As it turns out the emailed tickets had to be printed out and could not be scanned from a phone so needed printed (tricky when away from home). Click Payment Options. They said we would definitely get them, but the seller hadn't sent them yet. Thanks and Happy Holidays! I didnt trust anyone on Craigslist so I did some research on other 3rd party ticket sales. We have been arguing with ticket monster for 2 years about a refund and they said they would give us the tickets. I explain that they cannot transfer the amount to the same card used to buy the tickets because the card had to be changed as I lost it. Group rates and trained customer service representatives are available if there are any questions or concerns. Submit your form. order no.1192713, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. WebWith our easy ticket purchasing system and E-Ticket option, you can simply print your tickets and go! Meanwhile Ive lost my job and a very close family member due to covid19, a family member who was attending the event with me. keywords: is TicketMonster a good site, is TicketMonster legit site, is TicketMonster good, is TicketMonster.com safe, is TicketMonster a reliable ticket source, site is TicketMonster reliable, is TicketMonster safe, Ticket Monster reviews 2021. Thanks! WebCall TicketMonster customer service faster with GetHuman +1 866-217-4777 Customer service Current Wait: 5 mins (3m avg) Hours: Mon-Fri 9am-6pm EST; best time to call: